What is the first step in the informal resolution system?

Addressing the issue with the person(s) involved is the first step in the informal resolution system because this approach encourages direct communication and resolution at the most immediate level. Engaging in open dialogue allows the parties to clarify misunderstandings and work collaboratively towards a solution without escalating the matter. This method fosters a culture of accountability and respect and often leads to quicker resolutions, minimizing the need for more formal processes. It emphasizes the importance of personal interaction in conflict resolution and aims to maintain harmony within the team or environment. Moving directly to formal complaints or command channels can create unnecessary tension and may complicate relationships, which is why initiating communication with the individuals involved is prioritized in informal resolution processes.